Shipping Policy
SHIPPING
HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?
Every piece is made to order and ships within 2 business days. If you select Expedited Processing at checkout, we'll ship within 24-48 hours depending on which time in the day the orders are placed.
WHICH CARRIER DO YOU USE?
We ship with major US carriers (UPS, FedEx, or USPS) depending on your location.
HOW LONG DOES IT TAKE TO ARRIVE?
We ship all orders from our USA facility. After your order ships (within 2 business days of ordering), transit time is:
- USA: 3 to 5 business days in transit (about 5 to 7 business days from order to delivery). Shipping is free on all US orders.
I DIDN'T RECEIVE MY ORDER
Please email us: support@skhradiantexpressions.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order. Alternatively, you can also Live Chat by clicking on the Bubble at the bottom right-hand corner of our site.
SHIPPING INSURANCE
Shipping insurance is offered at checkout. It's provided by SKH RADIANT EXPRESSIONS and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.
Please note - shipping insurance is non-refundable once your order has shipped.